Before you go anywhere
Sign the back of the ticket. Photograph both sides. Validate at any ALC retailer terminal or via the ALC app.
Up to $1,000 — at any ALC retailer
ALC retailers across the four Atlantic provinces pay validated prizes up to $1,000 in cash. The retailer scans the ticket; the system confirms the win and authorises payment.
$1,000 to $9,999 — mail or regional office
Mid-range prizes can be claimed by mail with the signed ticket, completed claim form, and a copy of government-issued photo ID, or in person at any of ALC's three regional offices in Moncton, Halifax, and St. John's.
$10,000 and above — in person at a regional office
Major wins are claimed in person, by appointment, at the regional office covering the province where the ticket was purchased. Verification takes 1–3 hours and includes:
- Two pieces of government-issued photo ID.
- The signed, original ticket.
- Identity verification interview.
- Consent for ALC's standard public announcement.
- Optional financial-planning briefing.
Public announcement
ALC publishes winners' names, communities, and photographs for major prizes (typically $10,000 and above). Anonymity exemptions are granted for documented safety concerns.
Deadline: 52 weeks
ALC draw-game prizes — Lotto Max, 6/49, Daily Grand, Atlantic 49, TAG, Bucko, Salsa Bingo — must be claimed within one year of the draw date. Instant ticket expiry dates are printed on the ticket.
ALC regional office addresses
Moncton (head office): 922 Main Street, Moncton, NB E1C 1G6. Halifax: 6435 Dixon Street. St. John's: 215 Water Street. All three are appointment-only for major prize claims. Phone: 1-800-561-3942.
Frequently asked questions
- Can I claim an ALC prize in any Atlantic province if I bought the ticket in another?
- Yes. ALC operates as a single regional corporation for New Brunswick, Nova Scotia, PEI, and Newfoundland and Labrador. You can claim a winning ticket at any of the three regional offices regardless of where the ticket was sold.
- How long do I have to claim an ALC prize?
- 52 weeks (one year) from the draw date for draw games. Instant ticket deadlines are printed on the ticket.
- Where are the ALC offices?
- Moncton (head office, 922 Main Street), Halifax (6435 Dixon Street), and St. John's (215 Water Street).
- Does ALC announce winners publicly?
- Yes, for major prizes (typically $10,000+). Anonymity exemptions are granted for documented safety concerns.
- Can a non-Atlantic-Canadian claim an ALC prize?
- Yes, provided the ticket was purchased in one of the four Atlantic provinces. Out-of-region winners follow the same in-person process at a regional office.
Official sources
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